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Quality and Safety

Compounded medications are not FDA approved, so the standards a compounding pharmacy works under matter. This page states our licensure, the rules that govern our compounding and how to report a problem.

Licensure

  • ALWAYS Rx Compounding Pharmacy holds California State Board of Pharmacy pharmacy permit PHY 57832.
  • Pharmacist-in-charge: Dor Keyvani, PharmD, California pharmacist license RPH 75634.

You can verify both licenses through the California Department of Consumer Affairs license search.

Standards that govern our compounding

Nonsterile compounding in California is governed by United States Pharmacopeia (USP) General Chapter 795 and by Title 16 of the California Code of Regulations, sections 1735 through 1735.15. Hazardous drugs are also covered by USP General Chapter 800 and sections 1737 through 1737.17. As pharmacist-in-charge, Dor Keyvani is responsible for the pharmacy’s policies and standard operating procedures under these rules. Among other things, the rules require:

  • A patient-specific prescription for a compounded preparation.
  • A written master formulation record before a preparation is compounded, and a compounding record for each preparation.
  • A beyond-use date on every label, with storage and handling instructions.
  • Pharmacist responsibility for the integrity, strength and quality of the preparation through its beyond-use date when label instructions are followed.
  • A pharmacy review of any complaint about a potential quality problem, started within 72 hours, and written notice to the Board of Pharmacy within 96 hours.

The full regulation text is published by the California State Board of Pharmacy.

A prescription is required

ALWAYS Rx does not diagnose conditions or prescribe medications. Every compounded preparation requires a valid prescription from a licensed prescriber for an individual patient.

Report a problem

If you have a concern about a preparation you received from us, call 310-877-7795 or use our contact page. You can also report side effects or product quality problems to FDA through MedWatch, and you can file a complaint with the California State Board of Pharmacy. In an emergency, call 911.

What compounding is and is not

Our Editorial Policy defines the terms this site uses for FDA-approved products, off-label use and compounded preparations.

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